Privacy Policy

1. Introduction

OAK Lens is operated by Oak Media Works LLC (“we,” “us,” or “our”), a Massachusetts limited liability company. This Privacy Policy explains how we collect, use, protect, and share information when you use the OAK Lens platform (“Service”), accessible at oaklens.io.

2. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, company name, and password (hashed and salted) provided during registration.
• Platform Analytics Data: Publicly available video performance metrics (views, likes, comments, engagement rates) from YouTube, TikTok, and Instagram, collected via official APIs and public data sources.
• Streaming Data: Music streaming performance metrics associated with your catalog, sourced from integrated third-party data providers.
• Usage Data: Log data including IP address, browser type, pages visited, and timestamps to maintain service quality and security.
• Ad Campaign Data: Campaign configurations, spend parameters, and performance metrics for ad automation features.

3. How We Protect Your Data

We implement industry-standard security measures to protect your information:

• All data is transmitted over HTTPS/TLS encryption.
• Passwords are cryptographically hashed using bcrypt and never stored in plaintext.
• Database access is restricted to authenticated, authorized services only.
• Authentication tokens are scoped per user and per organization.
• We conduct regular security reviews and maintain role-based access controls.

4. Third-Party Data Sharing

We do not sell your personal information. We share data with third parties only in the following circumstances:

• Platform APIs: We interact with YouTube Data API, TikTok, Instagram, and Spotify APIs to retrieve publicly available performance data for your catalog.
• Advertising Platforms: When you opt in to ad automation, campaign data is sent to Meta (Facebook/Instagram), Google Ads, or TikTok Ads on your behalf.
• AI Processing: Anonymized and aggregated analytics data may be processed by AI-powered analysis services to generate insights, reports, and recommendations. No personally identifiable information is shared in this process.
• Infrastructure Providers: We use Vercel (hosting), Railway (backend infrastructure), and Resend (transactional email) to operate the Service. These providers process data solely on our behalf under contractual obligations.
• Legal Compliance: We may disclose information if required by law, regulation, or valid legal process.

5. Data Retention

We retain your account information for as long as your account is active. Analytics and performance data is retained to provide historical trend analysis. You may request deletion of your account and associated data by contacting us at the email below.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain data processing activities.
• Export your data in a portable format.

7. Cookies

OAK Lens uses essential cookies and local storage to maintain your authentication session. We do not use third-party tracking cookies or advertising pixels on the platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after changes constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: